Ozmo Insights

The latest from the Ozmonauts

 

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C Spire selects Ozmo platform for solving complex device support

C Spire is partnering with Ozmo, Inc. to provide intelligent device support solutions for its service staff and customers. It will receive full access to the Ozmo device support platform, which is used in over 25 million support interactions each year.

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More from Ozmo

 

Welcome to Ozmo Insights

Welcome to the new Ozmo blog! We’re excited to announce the launch of our new blog - Ozmo Insights - as part of a larger redesign of the entire ozmoapp.com website. We encourage you to take a look around the new site!

 

Promoting self support featuring the Google Pixel

At Ozmo, we believe that every support interaction is an opportunity to rewire customer behavior to self-support. Not only do we have the world’s leading device support platform for the call center that drives millions of interactions to self-support channels, but Ozmo also offers a consumer-facing product built for self-serve, scalable digital support.

 

See the new iPhone 7 in Ozmo for Agents

At Ozmo, our device support platform assists in over 25 million support interactions each year. We help agents always be ready to support a new device - just like the new iPhone 7 - before it launches with our latest product, Ozmo for Agents.

 

First look at potential call drivers for Android N

Even though you are in the middle of managing the rollout of Marshmallow updates, Google has released the first preview of Android N. We anticipate Android N showing up earlier than in previous cycles, likely later this year for a multitude of devices. So we’re actively researching every aspect to help your support agents improve the experience with this new OS.

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