Ozmo for Agents
Empowering over 75,000 contact center agents
Ozmo for Agents is the ultimate agent interface for device support. It combines a freeform virtual device for unrestricted troubleshooting along with contextually relevant answers for known issues. This unique combination creates a platform like no other that your agents will use as the authoritative source for device support. The platform eliminates the need for internally developed knowledge base articles and minimizes Google searches. This ensures quick call resolution through a single source of truth.